Tonkean incident

Slowness in Tonkean App and executing workflows

Minor Resolved View vendor source →

Tonkean experienced a minor incident on April 10, 2025 affecting Workflows Runtime and User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports) and 1 more component, lasting 4h 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 04:54 PM UTC
Resolved
Apr 10, 2025, 09:36 PM UTC
Duration
4h 42m
Detected by Pingoru
Apr 10, 2025, 04:54 PM UTC

Affected components

Workflows RuntimeUser Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)Workflow BuilderUser Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports)Data Sources (Webhooks, Data Collection & Actions)

Update timeline

  1. investigating Apr 10, 2025, 04:54 PM UTC

    We are investigating slowness experienced in the Tonkean app and in executing workflows.

  2. investigating Apr 10, 2025, 04:54 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 10, 2025, 08:19 PM UTC

    Tonkean App and Workflows should be back and running as expected. We're monitoring the system to make sure everything is operational.

  4. resolved Apr 10, 2025, 09:36 PM UTC

    This incident has been resolved.