Tonkean incident

Investigating major outage due to database failure.

Critical Resolved View vendor source →

Tonkean experienced a critical incident on April 20, 2025 affecting Workflows Runtime and User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports) and 1 more component, lasting 29s. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2025, 10:12 AM UTC
Resolved
Apr 20, 2025, 10:12 AM UTC
Duration
29s
Detected by Pingoru
Apr 20, 2025, 10:12 AM UTC

Affected components

Workflows RuntimeUser Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)Workflow BuilderUser Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports)Data Sources (Webhooks, Data Collection & Actions)Communication IntegrationsIdentity Provider IntegrationsWorkflow Runtime History

Update timeline

  1. identified Apr 20, 2025, 10:12 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 20, 2025, 10:12 AM UTC

    This incident has been resolved.