Together Platform incident

Some users are having trouble connecting to my.togetherplatform.com

Major Resolved View vendor source →

Together Platform experienced a major incident on July 10, 2019 affecting Login/SSO and User Portal and 1 more component, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2019, 02:52 AM UTC
Resolved
Jul 10, 2019, 03:00 AM UTC
Duration
8m
Detected by Pingoru
Jul 10, 2019, 02:52 AM UTC

Affected components

Login/SSOUser PortalWeb HostingOrg Adminsitration

Update timeline

  1. investigating Jul 10, 2019, 02:52 AM UTC

    We're experiencing elevated levels of connectivity errors to our web-hosting. Engineers are currently looking into the issue.

  2. identified Jul 10, 2019, 02:54 AM UTC

    Engineers have identified an issue and a fix is being deployed.

  3. resolved Jul 10, 2019, 03:00 AM UTC

    The connectivity issues we were experiencing in US Central have been resolved.