Together Platform incident

Issues with connecting to database

Major Resolved View vendor source →

Together Platform experienced a major incident on October 12, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2022, 04:30 PM UTC
Resolved
Oct 12, 2022, 04:30 PM UTC
Duration
—
Detected by Pingoru
Oct 12, 2022, 04:30 PM UTC

Update timeline

  1. resolved Oct 12, 2022, 05:17 PM UTC

    We had issues with our client connecting to our database due to security improvements. The incident lasted 19 minutes. Logins and customers in our Canada region were affected.