Together Platform experienced a major incident on May 27, 2024 affecting Notifications, lasting 6h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Notifications
Update timeline
- identified May 27, 2024, 01:35 PM UTC
Our email vendor, Mailgun, is having an outage, and at the moment there are deliverability issues for emails from the platform. The vendor is aware and investigating.
- monitoring May 27, 2024, 02:22 PM UTC
A fix has been implemented and results are being monitored
- resolved May 27, 2024, 08:16 PM UTC
The vendor has resolved the incident and email delivery is restored