Tocaro Outage History

Tocaro had 3 outages in the last 2 years totaling 1h 0m of downtime, averaging 0.1 incidents per month.

There were 3 Tocaro outages since April 15, 2025 totaling 1h 0m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: tocaro.statuspage.io

Minor July 17, 2025

接続障害発生

Detected by Pingoru: Jul 17, 2025, 09:08 AM UTC
Resolved: Jul 17, 2025, 09:21 AM UTC
Duration: 12m

Affected: WebMobileExternal APIDesktop App

Timeline · 4 updates

identified Jul 17, 2025, 09:08 AM UTC

The issue has been identified and a fix is being implemented.
investigating Jul 17, 2025, 09:09 AM UTC

We are currently investigating this issue.
investigating Jul 17, 2025, 09:19 AM UTC

We are continuing to investigate this issue.
resolved Jul 17, 2025, 09:21 AM UTC

メンテナンス作業の一環で一部接続しづらい状況が発生しておりました。大変ご不便おかけしてしまい、申し訳ございません。

Read the full incident report →

Critical May 2, 2025

接続障害発生09:24

Detected by Pingoru: May 02, 2025, 12:30 AM UTC
Resolved: May 02, 2025, 12:49 AM UTC
Duration: 19m

Affected: WebMobileExternal APIDesktop App

Timeline · 4 updates

investigating May 02, 2025, 12:30 AM UTC

We are currently investigating this issue.
investigating May 02, 2025, 12:30 AM UTC

現在状況確認中です
investigating May 02, 2025, 12:47 AM UTC

システムの復旧を確認しました。状態確認中となりますので、確認完了次第続報をお出しします
resolved May 02, 2025, 12:49 AM UTC

すべての機能が復旧していること確認しました

Read the full incident report →

Minor April 15, 2025

AWS障害による影響の可能性

Detected by Pingoru: Apr 15, 2025, 08:36 AM UTC
Resolved: Apr 15, 2025, 09:03 AM UTC
Duration: 27m

Affected: WebExternal APIDesktop App

Timeline · 2 updates

investigating Apr 15, 2025, 08:36 AM UTC

AWS障害の影響によりパフォーマンスの低下が発生する可能性がございます。 https://health.aws.amazon.com/health/status
resolved Apr 15, 2025, 09:03 AM UTC

本AWS障害は解消されました。現状Tocaroへの影響は確認されていませんが、不具合などございましたらヘルプセンターまで問い合わせください。 https://tocarohelp.zendesk.com/hc/ja/requests/new

Read the full incident report →