Titan Mail incident

Degraded performance for Webmail

Minor Resolved View vendor source →

Titan Mail experienced a minor incident on July 20, 2023 affecting Incoming Mail Delivery and Outgoing Mail Delivery, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 02:08 PM UTC
Resolved
Jul 20, 2023, 04:22 PM UTC
Duration
2h 13m
Detected by Pingoru
Jul 20, 2023, 02:08 PM UTC

Affected components

Incoming Mail DeliveryOutgoing Mail Delivery

Update timeline

  1. investigating Jul 20, 2023, 02:08 PM UTC

    Degraded performance affecting email deliverability

  2. investigating Jul 20, 2023, 02:09 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 20, 2023, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 20, 2023, 04:22 PM UTC

    This incident has been resolved.