Titan Mail incident

DNS server outage

Minor Resolved View vendor source →

Titan Mail experienced a minor incident on August 25, 2023 affecting Incoming Mail Delivery and Outgoing Mail Delivery and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2023, 06:16 PM UTC
Resolved
Aug 25, 2023, 07:20 PM UTC
Duration
1h 4m
Detected by Pingoru
Aug 25, 2023, 06:16 PM UTC

Affected components

Incoming Mail DeliveryOutgoing Mail DeliveryPOP/IMAPAdmin Panel

Update timeline

  1. identified Aug 25, 2023, 06:45 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 25, 2023, 06:45 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 25, 2023, 06:46 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Aug 25, 2023, 07:20 PM UTC

    DNS services have been restored, all systems including Inbound and outbound mails will work as expected