Titan Mail incident

Degraded performance on incoming emails

Minor Resolved View vendor source →

Titan Mail experienced a minor incident on November 29, 2023 affecting Incoming Mail Delivery, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2023, 04:50 PM UTC
Resolved
Nov 29, 2023, 07:00 PM UTC
Duration
2h 10m
Detected by Pingoru
Nov 29, 2023, 04:50 PM UTC

Affected components

Incoming Mail Delivery

Update timeline

  1. investigating Nov 29, 2023, 06:10 PM UTC

    We have observed a delay in processing the incoming emails for Titan accounts. Our team is actively working on resolving the issue.

  2. monitoring Nov 29, 2023, 07:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 29, 2023, 07:51 PM UTC

    This incident has been resolved.