Titan Mail incident

Some users may not be able to access their calendar and may face delay in sending and receiving email

Minor Resolved View vendor source →

Titan Mail experienced a minor incident on February 21, 2024 affecting Incoming Mail Delivery and Outgoing Mail Delivery and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2024, 05:40 PM UTC
Resolved
Feb 21, 2024, 07:20 PM UTC
Duration
1h 39m
Detected by Pingoru
Feb 21, 2024, 05:40 PM UTC

Affected components

Incoming Mail DeliveryOutgoing Mail DeliveryCalendar

Update timeline

  1. investigating Feb 21, 2024, 05:40 PM UTC

    We are currently facing an issue with the calendar, calendar is not accessible.

  2. investigating Feb 21, 2024, 05:44 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 21, 2024, 05:52 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Feb 21, 2024, 06:01 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Feb 21, 2024, 07:04 PM UTC

    The issue with calendar is resolved

  6. identified Feb 21, 2024, 07:12 PM UTC

    Things are stable now and we are monitoring the results.

  7. monitoring Feb 21, 2024, 07:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Feb 21, 2024, 07:20 PM UTC

    This incident has been resolved.