Titan Mail incident

Issue with sending and receiving emails from Titan Client

Major Resolved View vendor source →

Titan Mail experienced a major incident on June 3, 2024 affecting Mail Send and Incoming Mail, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2024, 08:31 AM UTC
Resolved
Jun 03, 2024, 09:32 AM UTC
Duration
1h
Detected by Pingoru
Jun 03, 2024, 08:31 AM UTC

Affected components

Mail SendIncoming Mail

Update timeline

  1. investigating Jun 03, 2024, 10:07 AM UTC

    We are currently investigating this issue.

  2. identified Jun 03, 2024, 10:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 03, 2024, 10:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 03, 2024, 10:10 AM UTC

    This incident has been resolved.