Tink incident

Issue with bulk payments

Major Resolved View vendor source →

Tink experienced a major incident on September 25, 2025 affecting Payments, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 08:49 AM UTC
Resolved
Sep 25, 2025, 09:50 AM UTC
Duration
1h
Detected by Pingoru
Sep 25, 2025, 08:49 AM UTC

Affected components

Payments

Update timeline

  1. investigating Sep 25, 2025, 08:49 AM UTC

    Since 8:40 CET Tink is experiencing a technical issue that is impacting bulk payments, preventing them from being initiated with the bank. Single payments are working properly and are not affected. We are actively working on resolving this issue.

  2. monitoring Sep 25, 2025, 09:28 AM UTC

    We found the underlying issue and managed to fix it. We can now see bulk payments being initialized and processed correctly. We will monitor the situation for a while.

  3. resolved Sep 25, 2025, 09:50 AM UTC

    We can see bulk payments service is working as expected and no more issues are observed. This incident is now concluded. We are sorry for any problems it has caused.