Tink Outage History
Tink is up right nowPingoru has recorded 51 incidents for Tink: 28 in the last 12 months and 5 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 4 | 72 of 744 (10%) |
| June 2026 | 4 | 41 of 720 (6%) |
| July 2026 | 2 | 125 of 744 (17%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 1 of 720 (0%) |
| October 2026 | 4 | 8 of 514 (2%) |
Incidents, newest first
Notice October 17, 2026 Issue with Payment Initiation & Account Information Services 1h 20m Payments, Account Check
Started Oct 17, 2026, 05:15 PM UTC· resolved Oct 17, 2026, 06:35 PM UTC
- resolved Oct 17, 2026, 06:06 PM UTC
We have experienced an outage with Payment Initiation and Account check servicices between 18:15 and 19:35 CET in Autria , Germany, Poland and Czech Republic Performance has since returned to normal. We apologize for the inconvenience.
Minor October 9, 2026 Issue with Enrichment service 21m Data Enrichment
Started Oct 09, 2026, 08:38 AM UTC· resolved Oct 09, 2026, 08:59 AM UTC
- identified Oct 09, 2026, 08:38 AM UTC
We are currently experiencing delays in returning enriched transactions. Transaction ingestion is operating as expected.
- resolved Oct 09, 2026, 08:59 AM UTC
This incident has been resolved.
Minor September 25, 2026 Issue with Payment Initiation 42m Payments
Started Sep 25, 2026, 05:14 AM UTC· resolved Sep 25, 2026, 05:57 AM UTC
- investigating Sep 25, 2026, 05:14 AM UTC
We are currently investigating an issue with Payment Initiation.
- investigating Sep 25, 2026, 05:43 AM UTC
We are monitoring post recovery.
- resolved Sep 25, 2026, 05:57 AM UTC
Service is back to normal.
Critical July 16, 2026 Issue affecting several Tink products 4d 4h Payments, Account Check, Income Check, Risk Insights and 2 more
Started Jul 16, 2026, 08:17 AM UTC· resolved Jul 20, 2026, 12:47 PM UTC
- investigating Jul 16, 2026, 08:17 AM UTC
We are currently investigating an issue that is affecting several Tink products. See details for the full list of affected products.
- identified Jul 16, 2026, 08:42 AM UTC
The issue has been identified and we are currently working on a solution.
- identified Jul 16, 2026, 08:55 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 16, 2026, 09:11 AM UTC
Service is currently recovering and we are actively monitoring the situation.
- resolved Jul 20, 2026, 12:47 PM UTC
This issue has been resolved. We apologize for the inconvenience.
- postmortem Jul 22, 2026, 01:26 PM UTC
## Introduction On 16th July between 09:54 and 10:56 CEST Tink experienced a technical issue which impacted Tink Console, Tink Link, Payment Initiation Services, Account Information Services, and selected risk products for all European markets. During the time of the incident, end-users were experiencing issues with starting or completing authentication, consent, account-information, and payment-initiation journeys, and were unable to log in to Tink Console to manage their integrations with Tink platform. ## Root Cause Analysis After a thorough investigation, it was found out that an external infrastructure dependency provided by Tink’s cloud provider used for routing customer-facing traffic malfunctioned, which led to interruption of Tink Link-based user journeys and temporary unavailability of Tink Console access for some customers. ## Remediation Once the issue was identified, Tink routed affected traffic through an alternative configuration and restored the impacted services to normal operation. ## Follow-up actions To prevent similar issues in the future, Tink will be implementing the following actions: 1. Improve monitoring and alerting for critical external infrastructure dependencies. 2. Document and validate recovery procedures for routing around similar failures. 3. Run additional training for faster identification and handling of comparable infrastructure-related issues.
Notice June 22, 2026 Issue with Webhooks 12h 40m Other
Started Jun 22, 2026, 12:00 AM UTC· resolved Jun 22, 2026, 12:40 PM UTC
- resolved Jun 22, 2026, 03:13 PM UTC
Between June 20th, 02:00 CEST and June 22nd, 13:40 CET Tink has experienced degraded performance with webhooks. We have pinpointed the root cause of the issue and resolved it. We are sorry any issues this may have caused.
Major June 16, 2026 Issue with Bulk Payments 1h 16m Payments
Started Jun 16, 2026, 10:15 AM UTC· resolved Jun 16, 2026, 11:32 AM UTC
- identified Jun 16, 2026, 10:15 AM UTC
The issue has been identified and we are currently working on a solution.
- resolved Jun 16, 2026, 11:32 AM UTC
This issue has been resolved. We apologize for the inconvenience.
Minor June 2, 2026 Issue with Payments 22h 46m Payments
Started Jun 02, 2026, 09:45 AM UTC· resolved Jun 03, 2026, 08:31 AM UTC
- investigating Jun 02, 2026, 09:45 AM UTC
We are currently investigating an issue with Payment Initiation.
- monitoring Jun 02, 2026, 10:25 AM UTC
Service is currently recovering and we are actively monitoring the situation.
- resolved Jun 03, 2026, 08:31 AM UTC
This issue has been resolved. We apologize for the inconvenience.
Minor June 1, 2026 Degraded perofrmance affecting Tink Console 4h 18m Other
Started Jun 01, 2026, 12:35 AM UTC· resolved Jun 01, 2026, 04:53 AM UTC
- identified Jun 01, 2026, 12:35 AM UTC
The issue has been identified and we are currently working on a solution.
- resolved Jun 01, 2026, 04:53 AM UTC
This incident has been resolved.
Minor May 28, 2026 Degraded performance affecting Settlements 1h 15m Settlement accounts
Started May 28, 2026, 04:47 PM UTC· resolved May 28, 2026, 06:02 PM UTC
- identified May 28, 2026, 04:47 PM UTC
We have identified and are currently investigating an issue with our provider which is affecting both outbound and inbound Faster Payments Service (FPS), which may result in delays.
- resolved May 28, 2026, 06:02 PM UTC
This incident has been resolved.
Major May 21, 2026 Disruptions for the Payments service on the German market 55m Payments
Started May 21, 2026, 09:52 PM UTC· resolved May 21, 2026, 10:47 PM UTC
- investigating May 21, 2026, 09:52 PM UTC
We are currently investigating an issue with payments in German market.
- resolved May 21, 2026, 10:47 PM UTC
This issue has been resolved. We apologize for the inconvenience.
Major May 19, 2026 Issue with Settlements 2d 21h Settlement accounts
Started May 19, 2026, 09:53 AM UTC· resolved May 22, 2026, 07:39 AM UTC
- investigating May 19, 2026, 09:53 AM UTC
We have identified and are currently investigating an issue with our provider which is affecting both outbound and inbound SEPA payments, which may result in delays.
- monitoring May 21, 2026, 01:29 PM UTC
We continue to monitor an issue affecting both outbound and inbound SEPA payments. While some payments are processing, we cannot yet confirm full service restoration. We are actively investigating and will provide a further update as soon as possible. We apologise for the inconvenience.
- resolved May 22, 2026, 07:39 AM UTC
We can confirm that the previously identified issue affecting inbound and outbound SEPA payments has now been resolved. Payments are processing as expected. We apologise for the inconvenience caused and thank you for your patience.
Minor May 11, 2026 Account exclusion functionality is currently not working as expected 46m Transactions
Started May 11, 2026, 01:32 PM UTC· resolved May 11, 2026, 02:19 PM UTC
- investigating May 11, 2026, 01:32 PM UTC
We are currently investigating an issue with the account exclusion functionality, as accounts are not being excluded as intended. Further updates will be provided as soon as possible.
- resolved May 11, 2026, 02:19 PM UTC
The issue has been resolved. We apologize for the inconvenience.
Major March 19, 2026 Nordea Open Banking Bulk payments - Tink Link error screen 10h 55m Payments
Started Mar 19, 2026, 09:16 PM UTC· resolved Mar 20, 2026, 08:12 AM UTC
- investigating Mar 19, 2026, 09:16 PM UTC
We are currently looking into an issue with Nordea bulk payments. The initiation for the SE market has been failing for about 3 hours.
- resolved Mar 20, 2026, 08:12 AM UTC
The issue has been resolved. We apologize for the inconvenience.
Notice March 3, 2026 Transactions and Risk reporting - degraded performance 2h 12m
Started Mar 03, 2026, 10:30 AM UTC· resolved Mar 03, 2026, 12:42 PM UTC
- resolved Mar 03, 2026, 01:03 PM UTC
We experienced a technical issue between 2 March 11:30 CET and 3 March 13:42 CET that caused degraded performance of Transactions and Risk reporting. During this time, some users may have experienced empty reports or missing data when viewing or downloading Transactions and Risk reports. Performance has since returned to normal. We apologize for the inconvenience.
Minor February 3, 2026 Issue with Analytics in Tink Console 16h 16m Other
Started Feb 03, 2026, 03:53 PM UTC· resolved Feb 04, 2026, 08:09 AM UTC
- investigating Feb 03, 2026, 03:53 PM UTC
We are currently investigating an issue with Analytics in Tink Console.
- resolved Feb 04, 2026, 08:09 AM UTC
This incident has been resolved.
Notice February 3, 2026 Issue with Payment Initiations 35m Payments
Started Feb 03, 2026, 09:43 AM UTC· resolved Feb 03, 2026, 10:18 AM UTC
- resolved Feb 03, 2026, 10:42 AM UTC
We experienced a technical issue between 10:43 CET and 11:18 CET that caused a degraded performance of the Payment product. During this time some users in the FI and DE markets may have experienced issues with initiating payments. Performance has since returned to normal. We apologize for the inconvenience.
Minor January 21, 2026 Issue with multiple Tink products 13m Payments, Settlement accounts, Account Check, Balance Check and 9 more
Started Jan 21, 2026, 09:33 AM UTC· resolved Jan 21, 2026, 09:47 AM UTC
- investigating Jan 21, 2026, 09:33 AM UTC
We’re currently experiencing degraded performance affecting multiple products since 10:01 CET. Some users may encounter issues with availability.
- resolved Jan 21, 2026, 09:47 AM UTC
This issue has been resolved. We apologize for the inconvenience.
Notice December 8, 2025 Issue with Enrichment service. – Data Enrichment
Started Dec 08, 2025, 10:14 AM UTC· resolved Dec 08, 2025, 10:14 AM UTC
- resolved Dec 08, 2025, 10:14 AM UTC
We experienced Temporary outage on data enrichment service between 10.20 and 10:40 CET This resulted in increased of Http 503 responses. Performance has since returned to normal. We apologise for the inconvenience.
Notice November 20, 2025 Issues with Transactions 3h Transactions
Started Nov 20, 2025, 05:00 PM UTC· resolved Nov 20, 2025, 08:00 PM UTC
- resolved Nov 20, 2025, 08:22 PM UTC
We experienced degraded performance between 18:00 CET and 21:00 CET. Degraded performance fetching Transactions. Affected flows: On-demand refreshes and background refreshes Performance has since returned to normal from. We apologize for the inconvenience.
Minor November 20, 2025 Issue with multiple products 4h 28m Payments, Settlement accounts, Account Check, Balance Check and 6 more
Started Nov 20, 2025, 11:09 AM UTC· resolved Nov 20, 2025, 03:37 PM UTC
- investigating Nov 20, 2025, 11:09 AM UTC
We are currently investigating an issue with multiple products affecting all markets.
- monitoring Nov 20, 2025, 11:34 AM UTC
Service is currently recovering and we are actively monitoring the situation.
- resolved Nov 20, 2025, 03:37 PM UTC
This issue has been resolved. We apologize for the inconvenience.
- postmortem Nov 26, 2025, 02:36 PM UTC
# Introduction On 20th November between 11:50 and 12:30 CET Tink experienced a technical issue which impacted AIS and PIS products in all markets. During the time of the incident, end-users were experiencing issues with initiating payments, fetching transactions, performing account and balance checks, and generating risk reports. # Root Cause Analysis After a thorough investigation, it was found that the issue was triggered by a change which resulted in an impact on the service's stability which in turn degraded the performance of our AIS and PIS offerings. # Remediation Once the issue was identified, the change was immediately rolled back. This brought the affected service back to normal operation. # Follow-up actions To prevent similar issues in the future, Tink will be implementing the following actions: 1. Enhance the code review and internal testing process for the service in scope of the change. 2. Exposing changes to a smaller share of production traffic and gradually increasing the volume, allowing for a swifter rollback before issues become highly impacting.
Critical November 5, 2025 Full outage - Auto refreshes 44m Transactions, Business Transactions
Started Nov 05, 2025, 09:56 AM UTC· resolved Nov 05, 2025, 10:41 AM UTC
- investigating Nov 05, 2025, 09:56 AM UTC
We are currently looking into a full auto refresh outage for the Oxford production environment. An update will be posted as quickly as possible.
- resolved Nov 05, 2025, 10:41 AM UTC
This issue has been resolved. We apologize for the inconvenience.
Minor October 13, 2025 Degraded performance of Tink Link 3h 34m Payments, Settlement accounts, Account Check, Balance Check and 9 more
Started Oct 13, 2025, 12:39 PM UTC· resolved Oct 13, 2025, 04:13 PM UTC
- investigating Oct 13, 2025, 12:39 PM UTC
We are currently investigating an issue with Tink Link that is affecting all products in Sweden. Users may experience degraded performance in the desktop journey, specifically with BankID connections across Swedish banks. We are working to identify the root cause and will provide updates as soon as we have more information.
- resolved Oct 13, 2025, 04:13 PM UTC
This issue has been resolved. We apologize for the inconvenience.
Major September 25, 2025 Issue with bulk payments 1h Payments
Started Sep 25, 2025, 08:49 AM UTC· resolved Sep 25, 2025, 09:50 AM UTC
- investigating Sep 25, 2025, 08:49 AM UTC
Since 8:40 CET Tink is experiencing a technical issue that is impacting bulk payments, preventing them from being initiated with the bank. Single payments are working properly and are not affected. We are actively working on resolving this issue.
- monitoring Sep 25, 2025, 09:28 AM UTC
We found the underlying issue and managed to fix it. We can now see bulk payments being initialized and processed correctly. We will monitor the situation for a while.
- resolved Sep 25, 2025, 09:50 AM UTC
We can see bulk payments service is working as expected and no more issues are observed. This incident is now concluded. We are sorry for any problems it has caused.
Notice September 25, 2025 Issue with Money Manager Insights 4h Money Manager
Started Sep 25, 2025, 08:20 AM UTC· resolved Sep 25, 2025, 12:20 PM UTC
- resolved Sep 25, 2025, 11:52 AM UTC
We experienced delays while generating Insights for Money Manager between 9:20 CET and 13:20 CET today. After a recent library update we identified it caused failures while generating Insights. The changes were rolled back and the service has since returned to normal. Insights will be regenerated. We apologise for the inconvenience.
Critical September 6, 2025 Issue with Tink Console 1d 21h Other
Started Sep 06, 2025, 02:18 PM UTC· resolved Sep 08, 2025, 11:59 AM UTC
- investigating Sep 06, 2025, 02:18 PM UTC
We are currently investigating an issue with Tink Console.
- monitoring Sep 06, 2025, 02:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 08, 2025, 11:59 AM UTC
This issue has been resolved. We apologize for the inconvenience.