TingleFlow incident
TingleFlow Accessibility Issues in Europe
TingleFlow experienced a major incident on October 20, 2026 affecting User (Website) and User (Videos) and 1 more component, lasting 13h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2026, 09:26 AM UTC
Users connecting to TingleFlow through Google Cloud’s London region (europe-west2) may be unable to connect. Google has acknowledged the issue, and we’ll provide updates as more information becomes available. They have not yet provided any time estimate for recovery. We're keeping an eye on this and we apologise for the inconvenience this is causing. This is an issue with a third-party platform which TingleFlow has no control of.
- monitoring Oct 20, 2026, 11:49 AM UTC
A fix has been implemented and we are seeing excellent recovery. Some services may load slower than usual.
- resolved Oct 20, 2026, 10:44 PM UTC
This incident has been resolved.