pingoru pingoru TimelyGrader AI had 2 outages in the last 2 years totaling 11m of downtime, averaging 0.1 incidents per month.
There were 2 TimelyGrader AI outages since June 29, 2025 totaling 11m of downtime. Each is summarised below. Incident details, duration, and resolution information.
We are currently investigation potential errors on processing.
We are continuing to investigate this issue.
This incident has been resolved.
When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
As you continue to work through the incident, update your customers frequently.
Let your users know once a fix is in place, and keep communication clear and precise.
Empathize with those affected and let them know everything is operating as normal.