Timekit incident

SSL Certificate Renewal

Critical Resolved View vendor source →

Timekit experienced a critical incident on July 12, 2021 affecting Timekit Admin Portal and Timekit API, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2021, 11:29 AM UTC
Resolved
Jul 12, 2021, 12:16 PM UTC
Duration
46m
Detected by Pingoru
Jul 12, 2021, 11:29 AM UTC

Affected components

Timekit Admin PortalTimekit API

Update timeline

  1. investigating Jul 12, 2021, 11:29 AM UTC

    Hello All, The API and Admin page are inaccessible at the moment. This is due to an SSL certificate that needs to be renewed. We are in the process of rectifying it right now. Updates will appear here. Thank you for your understanding

  2. identified Jul 12, 2021, 11:31 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 12, 2021, 12:16 PM UTC

    The SSL certificate issue has been resolved and Timekit is back to operational status. Thank you for your patience and understanding!