Timekit incident
The API and Admin page are experiencing issues
Timekit experienced a critical incident on December 15, 2021 affecting Timekit Admin Portal and Timekit API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 15, 2021, 03:52 PM UTC
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
- resolved Dec 15, 2021, 03:52 PM UTC
The incident is resolved. There was a temporary outage at AWS to a service upon which Timekit relies. AWS has notified customers that the incident is now resolved More information is at Amazon's AWS Status Page at: https://status.aws.amazon.com/ (the status below is copied and pasted from AWS) 7:52 AM PST We are investigating Internet connectivity issues to the US-WEST-1 Region. 8:01 AM PST We have identified the root cause of the Internet connectivity to the US-WEST-1 Region and have taken steps to restore connectivity. We have seen some improvement to Internet connectivity in the last few minutes but continue to work towards full recovery. 8:10 AM PST We have resolved the issue affecting Internet connectivity to the US-WEST-1 Region. Connectivity within the region was not affected by this event. The issue has been resolved and the service is operating normally.