Tiingo Inc Outage History

This incident has been resolved.

Type: Maintenance Duration: 8 days, 11 hours and 31 minutes Affected Components: End-of-Day Prices Endpoint May 28, 10:00:00 GMT+0 - Identified - We are undergoing a massive update for corporate actions for non us equities. Similar to the US equities update, EOD prices for non US equities may be updated later than usual for 2 days during this process. May 28, 10:05:25 GMT+0 - Identified - Maintenance is now in progress. Jun 5, 21:36:03 GMT+0 - Completed - Maintenance has completed successfully.

Type: Maintenance Duration: 5 hours and 56 minutes Affected Components: Tiingo API Website, Tiingo App May 7, 01:00:00 GMT+0 - Identified - On May 6th 01:00-09:00 UTC Tiingo will be undergoing a large data center migration for a large portion of our stack. During this time, the Tiingo API WILL REMAIN accessible. However the [Tiingo.com](http://Tiingo.com) front-end and Tiingo Web App ([app.tiingo.com](http://app.tiingo.com)) will remain inaccessible. We expect a seamless transition, with minimal to no downtime. May 7, 01:00:00 GMT+0 - Identified - We have moved up this migration to Wednesday May 6th at 9pm ET - 4pm ET. We do not anticipate any API downtime. User registration and web UI will have limited access, but API - both REST and WebSockets - will remain fully functional. May 7, 01:00:01 GMT+0 - Identified - Maintenance is now in progress May 7, 06:56:01 GMT+0 - Completed - Migration has completed.

Type: Maintenance Duration: 1 hour Affected Components: End-of-Day Prices Endpoint May 2, 01:30:00 GMT+0 - Identified - Today there will be about a 15-20 minute delay in EOD Prices as we deploy a major update to our corporate actions. May 2, 01:30:01 GMT+0 - Identified - Maintenance is now in progress May 2, 02:30:00 GMT+0 - Completed - Maintenance has completed successfully

Type: Maintenance Duration: 6 hours Affected Components: End-of-Day Prices Endpoint Apr 18, 08:00:00 GMT+0 - Identified - We are planning for a scheduled upgrade to mutual fund corp data expansion. This will take place this evening and will result in slightly delayed prices for Mutual Funds as the update rolls out. No outages are expected. Apr 18, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 18, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully

Type: Incident Duration: 2 hours and 28 minutes Affected Components: End-of-Day Prices Endpoint Mar 30, 23:18:35 GMT+0 - Monitoring - Prices are loading now Mar 31, 01:46:20 GMT+0 - Resolved - Prices are back to normal schedules Mar 31, 02:38:16 GMT+0 - Postmortem - Earlier today we launched a massive update to our corp actions processing to boost coverage and reliability. This required jobs to be run after market close which delayed our EOD prices. This was a one-off event.

Type: Incident Duration: 3 hours and 16 minutes Affected Components: End-of-Day Prices Endpoint Feb 14, 00:30:14 GMT+0 - Monitoring - We have identified the cause resulting in delayed EOD data today. It has been resolved and we are monitoring. Feb 14, 03:46:41 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 7 minutes Affected Components: Crypto Low Latency Top-of-Book Benchmark Endpoint, Crypto Low-Latency Last Price Benchmark Endpoint Feb 10, 13:21:16 GMT+0 - Identified - Potentally delayed data on Crypto Benchmarks - recommend using secondary site Feb 10, 13:22:41 GMT+0 - Identified - Issue identified with host node - recovering process. Recommendation switch to secondary site. Feb 10, 13:28:27 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 13 minutes Affected Components: Crypto Low Latency Top-of-Book Benchmark Endpoint, Crypto Prices Endpoint, FX Prices Endpoint Jan 13, 03:19:20 GMT+0 - Identified - Identified the issue related to our host. Initiating a failover. Secondary sites remain functional. Jan 13, 03:28:15 GMT+0 - Monitoring - Failover complete. FX and Crypto operational. Benchmarks coming online in 5 minutes. Secondary sites continue to remain fully functional. Jan 13, 03:32:14 GMT+0 - Resolved - Services fully resolved on primary site.

Type: Incident Duration: 45 minutes Affected Components: Crypto Prices Endpoint Nov 2, 04:13:25 GMT+0 - Identified - Binance data is inaccessible at present. Service is unaffected on our secondary site. If access is available, we recommend switching to the secondary site if Binance is desired. Nov 2, 04:37:46 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 2, 04:58:20 GMT+0 - Resolved - This incident has been resolved.

Type: Incident Duration: 4 hours and 7 minutes Affected Components: IEX Real-time Equity Endpoint Oct 13, 15:47:30 GMT+0 - Identified - Issue is upstream between IEX connectivity layer - waiting on upstream firms to fix. Oct 13, 17:54:09 GMT+0 - Resolved - This incident has been resolved. Oct 13, 13:47:13 GMT+0 - Investigating - We are currently investigating this incident.