Ticketmatic incident

Service Disruption

Major Resolved View vendor source →
Started
Apr 01, 2026, 10:13 AM UTC
Resolved
Apr 01, 2026, 10:54 AM UTC
Duration
41m
Detected by Pingoru
Apr 01, 2026, 10:13 AM UTC

Affected components

WebsalesBackofficeAPI

Update timeline

  1. investigating Apr 01, 2026, 10:13 AM UTC

    We are currently experiencing an issue affecting our services. Our team is actively investigating the situation and working to identify the root cause. We understand the impact this may have and are treating this with high priority. We will provide updates as soon as more information becomes available. Thank you for your patience.

  2. investigating Apr 01, 2026, 10:53 AM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 01, 2026, 10:53 AM UTC

    All services are now operating normally following a temporary disruption. The issue has been resolved and we continue to monitor the situation to ensure stability. Thank you for your patience.

  4. resolved Apr 01, 2026, 10:54 AM UTC

    This incident has been resolved.

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