Ticketmatic experienced a major incident on September 1, 2015, lasting 7m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Sep 01, 2015, 06:28 PM UTC
Some accounts were unavailable for a short time. The problem was situated at a network provider upstream. Everything seems back to normal now, we keep on monitoring the situation
- monitoring Sep 01, 2015, 06:35 PM UTC
Everything looks ok now.
- resolved Sep 01, 2015, 06:36 PM UTC
Our upstream provider confirms the cause was a problem with router infrastructure in the datacenter. All systems are operational for now but we keep monitoring the situation.