Ticketmatic experienced a notice incident on December 18, 2017, lasting 1h 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 18, 2017, 03:38 PM UTC
A faulty deployment is causing requests to time out. We are actively investigating the problem.
- monitoring Dec 18, 2017, 03:48 PM UTC
Everything should be back to normal and all service should be restored. We're keeping a close eye on things.
- identified Dec 18, 2017, 03:56 PM UTC
We identified the cause of the problem and are working on a fix
- monitoring Dec 18, 2017, 04:19 PM UTC
Everything should be back to normal and all service should be restored.
- resolved Dec 18, 2017, 05:31 PM UTC
This incident has been resolved.