Ticketmatic experienced a notice incident on March 14, 2018, lasting 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 14, 2018, 09:25 AM UTC
We are getting reports on printclient issues and are investigating. In the mean time, if you cannot print using the printclient, use order preview as a workaround to print tickets.
- identified Mar 14, 2018, 09:30 AM UTC
We found the origin of the problem and have a fix ready. We will roll this out soon.
- resolved Mar 14, 2018, 09:49 AM UTC
The fix is rolled out and printing using the printclient should work again. Refresh the application if necessary.