Ticketmatic experienced a critical incident on May 18, 2016, lasting 3h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 18, 2016, 06:18 PM UTC
We experience a service disruption at this moment. We are further investigating
- investigating May 18, 2016, 06:24 PM UTC
The cause for the disruption is identified and caused by excessive amount of database connections. The disruption is limited to a single account
- monitoring May 18, 2016, 07:02 PM UTC
The issue is resolved for now, we keep monitoring
- resolved May 18, 2016, 09:27 PM UTC
This incident has been resolved.