Ticket King incident

Payment Processing Issues

Minor Resolved View vendor source →
Started
Feb 26, 2026, 04:03 AM UTC
Resolved
Feb 26, 2026, 04:03 AM UTC
Duration
Detected by Pingoru
Feb 26, 2026, 04:03 AM UTC

Update timeline

  1. investigating Feb 25, 2026, 11:26 PM UTC

    Status: Investigating We are currently experiencing issues with some payment orders not processing correctly. We are currently investigating the issue, and will retroactively fix all broken payments.

  2. identified Feb 26, 2026, 01:33 AM UTC

    Status: Identified We have identified the issue and have pushed a fix for all future payments. We are currently working on fixing all previous payments.

  3. resolved Feb 26, 2026, 04:03 AM UTC

    Status: Resolved We believe this issue is now resolved. All previous payments and all future payments should now be correctly applied to all servers. Please contact us if this issue persists.

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