TIBCO incident
TIBCO® Operated Control Plane AWS (EU region) - Authentication System Migration
TIBCO experienced a notice incident on June 8, 2026 affecting TIBCO® Operated Control Plane, lasting 4h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 08, 2026, 08:35 AM UTC
We are currently undergoing a migration of our account management platform from legacy TIBCO Accounts to our more secure, unified authentication system, PureAUTH. Please be advised that, as part of this transition, users in the EU region may currently experience difficulties logging into their TIBCO Control Plane subscriptions. Users in the EU region are advised to login from the US-west region for their TIBCO Control Plane subscriptions and then switch to the EU region once logged in. We apologize for any disruption and will provide further updates as services are restored. Thank you for your patience and understanding. If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.
- monitoring Jun 08, 2026, 09:16 AM UTC
The migration of our account management platform from the legacy TIBCO Accounts to the enhanced PureAUTH authentication system has been completed. Users are now able to log in successfully, and we are currently monitoring the login process. If you have any questions or concerns, please reach out to customer support through the TIBCO® Support Portal at https://support.tibco.com.
- resolved Jun 08, 2026, 01:25 PM UTC
The migration of our account management platform from the legacy TIBCO Accounts to the enhanced PureAUTH authentication system has been completed successfully. If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.