TIBCO incident

Integration - Connect - Azure (US) and AWS AU - Performance Degradation

Minor Resolved View vendor source →

TIBCO experienced a minor incident on June 17, 2022 affecting Scribe® Solutions, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2022, 04:18 PM UTC
Resolved
Jun 17, 2022, 05:28 PM UTC
Duration
1h 9m
Detected by Pingoru
Jun 17, 2022, 04:18 PM UTC

Affected components

Scribe® Solutions

Update timeline

  1. investigating Jun 17, 2022, 04:18 PM UTC

    Please be advised that Integration - Connect is experiencing an issue with slow performance in the user interface on Azure (US) and AWS AU. The TIBCO team is investigating this issue as a priority. While this is occurring, customers may see that App Prepare takes longer, and Flow debug might timeout or take longer. Scheduled and event-based Connect Apps will continue to run, but you will see a delay on Execution History updates. Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.

  2. investigating Jun 17, 2022, 04:22 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 17, 2022, 04:28 PM UTC

    The issue has been identified and we are working on the fix.

  4. monitoring Jun 17, 2022, 05:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 17, 2022, 05:28 PM UTC

    This incident has been resolved.