TIBCO incident

TIBCO Cloud™ API Management - Degradation in SNI stack

Minor Resolved View vendor source →

TIBCO experienced a minor incident on July 21, 2022, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2022, 07:15 PM UTC
Resolved
Jul 21, 2022, 08:20 PM UTC
Duration
1h 4m
Detected by Pingoru
Jul 21, 2022, 07:15 PM UTC

Update timeline

  1. investigating Jul 21, 2022, 07:15 PM UTC

    Please be advised that currently TIBCO Cloud™ API Management platform is experiencing service degradation for customers hosting on SNI stack. Based on the available information at this time, we believe that following components are affected. SNI Date centers TIBCO team is engaged and working on this with priority. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

  2. identified Jul 21, 2022, 07:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 21, 2022, 08:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 21, 2022, 08:20 PM UTC

    Please note that the issue that caused degradation of TIBCO Cloud™ API Management service has been resolved. This is the final update on this degradation. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.