TIBCO incident

TIBCO Cloud™ API Management - Degradation (Dev Portal Only)

Minor Resolved View vendor source →

TIBCO experienced a minor incident on August 8, 2022, lasting 7h 54m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2022, 10:01 PM UTC
Resolved
Aug 09, 2022, 05:56 AM UTC
Duration
7h 54m
Detected by Pingoru
Aug 08, 2022, 10:01 PM UTC

Update timeline

  1. investigating Aug 08, 2022, 10:01 PM UTC

    Please be advised that currently TIBCO Cloud™ API Management platform is experiencing service degradation. Based on the available information at this time, we believe that following components are affected. Missing JS, CSS and Images on Developer portals. The links seem to be functioning correctly. There is no traffic impact TIBCO team is engaged and working on this with priority. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

  2. identified Aug 08, 2022, 10:55 PM UTC

    We have identified the root cause of the issue and are investigating ways to mitigate the impact. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

  3. identified Aug 08, 2022, 11:31 PM UTC

    We have identified the root cause of the issue and are investigating ways to mitigate the impact. This is a top priority issue for us and we are working diligently to address it. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

  4. identified Aug 09, 2022, 12:56 AM UTC

    We have identified the root cause of the issue and are investigating ways to mitigate the impact. This is a top priority issue for us and we are working diligently to address it. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

  5. identified Aug 09, 2022, 02:54 AM UTC

    We have identified the root cause of the issue and are investigating ways to mitigate the impact. This is a top priority issue for us and we are working diligently to resolve it. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns

  6. identified Aug 09, 2022, 05:23 AM UTC

    We have identified the root cause of the issue and are investigating ways to mitigate the impact. This is a top priority issue for us and we are working diligently to resolve it. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns

  7. monitoring Aug 09, 2022, 05:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Aug 09, 2022, 05:56 AM UTC

    This incident has been resolved.