TIBCO incident
TIBCO Cloud™ API Management - Degradation (Reporting)
TIBCO experienced a minor incident on August 15, 2022, lasting 8h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 15, 2022, 04:15 PM UTC
Please be advised that currently TIBCO Cloud™ API Management platform is experiencing partial service degradation. Based on the available information at this time, we believe that following components are affected. Admin Dashboard Reports not showing any data. Please note that there is no traffic impact. TIBCO team is engaged and working on this with priority. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.
- identified Aug 15, 2022, 06:21 PM UTC
We have identified the root cause of the issue and are taking measures to mitigate the impact. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.
- monitoring Aug 16, 2022, 12:01 AM UTC
Based on the available information at this time, we believe that the degradation has been addressed by the mitigation measures and/or fix. All TIBCO Cloud™ API Management components are in good health. TIBCO team is currently monitoring the situation. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.
- resolved Aug 16, 2022, 12:15 AM UTC
Please note that the issue that caused degradation of TIBCO Cloud™ API Management service has been resolved. This is the final update on this degradation. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.