TIBCO incident
Integration - Connect - AWS (US, EU) - Slow application performance
TIBCO experienced a minor incident on August 22, 2022 affecting Scribe® Solutions, lasting 22h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 22, 2022, 04:29 PM UTC
Please be advised that Integration - Connect is experiencing an issue where there is slow performance in the user interface. The TIBCO team is investigating this issue as a priority. While this issue is occurring, users will experience slow response in the application while creating an App and provisioning a new cloud agent. Scheduled and Event Connect Apps and Scribe Online Solutions will continue to run. Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.
- investigating Aug 22, 2022, 05:24 PM UTC
We are continuing to investigate this issue.
- identified Aug 22, 2022, 06:51 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 22, 2022, 08:45 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 22, 2022, 10:38 PM UTC
We are continuing to monitor for any further issues.
- identified Aug 23, 2022, 01:49 AM UTC
We have observed that some users are still experiencing slow performance in the user interface. We are actively working on addressing it.
- monitoring Aug 23, 2022, 07:24 AM UTC
A fix has been implemented and we are continuing to monitor for any further issues.
- resolved Aug 23, 2022, 02:32 PM UTC
This incident has been resolved.