TIBCO incident

TIBCO Cloud Integration - Develop and Integrate - AWS (US, EU, AU) - Impact on Hybrid Proxy (tibagent)

Notice Resolved View vendor source →

TIBCO experienced a notice incident on November 19, 2022 affecting BusinessWorks™ and Flogo®, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2022, 08:20 PM UTC
Resolved
Nov 19, 2022, 08:26 PM UTC
Duration
5m
Detected by Pingoru
Nov 19, 2022, 08:20 PM UTC

Affected components

BusinessWorks™Flogo®

Update timeline

  1. investigating Nov 19, 2022, 08:20 PM UTC

    Please be advised that TIBCO Cloud Integration - Develop (Flogo) and Integrate (BusinessWorks™) customers will experience an issue with applications using hybrid connectivity (tibagent/tibtunnel) only if the customer has whitelisted TIBCO Cloud DNS (listed below) on their firewall for outbound traffic. https://integration.cloud.tibco.com/docs/#tci/getstarted/reference/whitelisting.html?Highlight=whitelist The TIBCO team is engaged and working on this with priority. We are committed to providing you with follow-up updates through the Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

  2. resolved Nov 19, 2022, 08:26 PM UTC

    The issue can be resolved by whitelisting, in the customer’s firewall, additional URLs for outgoing calls: US-West-2 Region: *-tun.cloud.tibcoapps.com US-East-1 Region: *-tun.us-east-1.cloud.tibcoapps.com EU-West-1 Region: *-tun.eu-west-1.cloud.tibcoapps.com AP-Southeast-2 Region: *-tun.ap-southeast-2.cloud.tibcoapps.com Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.