TIBCO incident

Integration - Connect - AWS (US, EU) - Slow application performance

Minor Resolved View vendor source →

TIBCO experienced a minor incident on December 15, 2022 affecting Scribe® Agents and Scribe® Solutions, lasting 7h 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2022, 02:39 PM UTC
Resolved
Dec 15, 2022, 09:50 PM UTC
Duration
7h 10m
Detected by Pingoru
Dec 15, 2022, 02:39 PM UTC

Affected components

Scribe® AgentsScribe® Solutions

Update timeline

  1. investigating Dec 15, 2022, 02:39 PM UTC

    Please be advised that Integration - Connect is experiencing an issue where there is slow performance in the user interface. The TIBCO team is investigating this issue as a priority. While this issue is occurring, users will experience slow response in the application while creating an App and provisioning a new cloud agent. Scheduled and Event Connect Apps and Scribe Online Solutions will continue to run. Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.

  2. identified Dec 15, 2022, 03:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Dec 15, 2022, 04:37 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Dec 15, 2022, 05:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 15, 2022, 09:50 PM UTC

    This incident has been resolved.