TIBCO incident
Integration - Connect - AWS (US, EU) - Slow application performance
TIBCO experienced a minor incident on January 18, 2023 affecting Scribe® Agents and Scribe® API and 1 more component, lasting 10h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 18, 2023, 07:07 PM UTC
Please be advised that Integration - Connect is experiencing an issue with the newly created Apps/Solution status update. It is taking longer to update the Apps/solution status and some integration jobs are failing with connection errors. The TIBCO team is investigating this issue on priority. Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.
- investigating Jan 18, 2023, 09:38 PM UTC
The app/Solution status update has been improved but we are still seeing issues where some integration fails with connection errors. The TIBCO team is continuing to investigate this issue on priority.
- investigating Jan 18, 2023, 10:50 PM UTC
We are continuing to investigate this issue.
- investigating Jan 19, 2023, 01:02 AM UTC
We are continuing to investigate this issue.
- monitoring Jan 19, 2023, 03:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 19, 2023, 05:28 AM UTC
This incident has been resolved.