TIBCO incident

TIBCO Cloud™ API Management - Emergency Maintenance (no downtime)

Minor Resolved View vendor source →

TIBCO experienced a minor incident on March 9, 2023, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2023, 04:19 PM UTC
Resolved
Mar 09, 2023, 06:04 PM UTC
Duration
1h 44m
Detected by Pingoru
Mar 09, 2023, 04:19 PM UTC

Update timeline

  1. investigating Mar 09, 2023, 04:19 PM UTC

    TIBCO Cloud™ API Management will perform an emergency scheduled maintenance on Thursday starting at 9:00 AM PST/ Thursday at 12:00 PM EST. This is to fix a design time issue impacting customers using TIBCO CLOUD Mesh. Please check - https://status.cloud.tibco.com/incidents/svmd1wfphs31 This release is for the design time components only. No traffic processing component will be updated. The latest updates to the TIBCO Cloud™ API Management platform are posted on the community site at https://community.tibco.com/s/article/tibco-mashery-release-notes As always, unless otherwise noted, these releases are zero downtime with no impact on any area of the TIBCO Cloud™ API Management service. If you have any questions or concerns about this release then please contact us via the TIBCO Support Portal (https://support.tibco.com).

  2. investigating Mar 09, 2023, 05:46 PM UTC

    Production deployment is completed

  3. identified Mar 09, 2023, 06:01 PM UTC

    The Release has been completed If you have any questions or concerns about this release then please contact us via the TIBCO Support Portal (https://support.tibco.com). Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

  4. monitoring Mar 09, 2023, 06:02 PM UTC

    The Release has been completed and we are monitoring the system. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns. All TIBCO Cloud™ API Management components are in good health. TIBCO team is currently monitoring the situation. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

  5. resolved Mar 09, 2023, 06:04 PM UTC

    The Emergency Schedule Maintenance has been completed This is the final update on this communication Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.