TIBCO Cloud™ API Management Service degradation (applies only to customers using TIBCO CLOUD Mesh)

Update timeline

1. investigating Mar 08, 2023, 09:37 PM UTC

   Please be advised that currently, TIBCO Cloud™ API Management platform is experiencing service degradation for TIBCO CLOUD Mesh customers. Based on the available information at this time, we believe that the following components are affected. Mashery Admin Dashboard (Create/Update of endpoints) - NO TRAFFIC IMPACT TIBCO CLOUD Service mesh customers are unable to create or update endpoints. The TIBCO team is engaged and working on this with priority. We are committed to providing you follow-up updates through the Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

2. identified Mar 09, 2023, 06:05 PM UTC

   We have identified the root cause of the issue and has been addresses We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

3. monitoring Mar 09, 2023, 06:05 PM UTC

   Based on the available information at this time, we believe that the degradation has been addressed by the mitigation measures and/or fix. All TIBCO Cloud™ API Management components are in good health. TIBCO team is currently monitoring the situation. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

4. resolved Mar 09, 2023, 06:06 PM UTC

   Please note that the issue that caused degradation of TIBCO Cloud™ API Management service has been resolved. This is the final update on this degradation. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.