TIBCO incident

TIBCO Cloud™ API Management - mashery cert renewal (No service disruption)

Minor Resolved View vendor source →

TIBCO experienced a minor incident on April 24, 2023, lasting 6d 22h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2023, 05:49 PM UTC
Resolved
May 01, 2023, 04:39 PM UTC
Duration
6d 22h
Detected by Pingoru
Apr 24, 2023, 05:49 PM UTC

Update timeline

  1. investigating Apr 24, 2023, 05:49 PM UTC

    *.mashery.com certificate is set to expire on April 29, 2023, and we are in the process of renewing it. *.mashery cert is used by portals, mashery APIs, and MOM stack so we are conducting due diligence. We don’t expect any service disruption during this process. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

  2. investigating Apr 24, 2023, 05:57 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 28, 2023, 04:54 PM UTC

    The *.mashery.com certificate has been renewed. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

  4. monitoring Apr 28, 2023, 04:55 PM UTC

    The *.mashery.com certificate has been renewed and we are monitoring it. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.

  5. resolved May 01, 2023, 04:39 PM UTC

    Please note that the issue that caused degradation of TIBCO Cloud™ API Management service has been resolved. This is the final update on this degradation. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.