TIBCO incident

Integration - Connect - Azure (US) - Performance Degradation

Minor Resolved View vendor source →

TIBCO experienced a minor incident on July 25, 2023 affecting Scribe® Agents and Scribe® API and 1 more component, lasting 1d 13h. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2023, 07:23 PM UTC
Resolved
Jul 27, 2023, 08:35 AM UTC
Duration
1d 13h
Detected by Pingoru
Jul 25, 2023, 07:23 PM UTC

Affected components

Scribe® AgentsScribe® APIScribe® Solutions

Update timeline

  1. investigating Jul 25, 2023, 07:23 PM UTC

    Please be advised that Integration - Connect is experiencing an issue with slow performance in the user interface on Azure (US) for some customers. The TIBCO team is investigating this issue as a priority. While this is occurring, customers may see that the App status update is taking longer, Flow debug might timeout or take longer, and the Execution history update is slow. Scheduled and event-based Connect Apps will continue to run despite the App status. Please contact us via the TIBCO Support Portal (https://support.tibco.com) with any questions or concerns.

  2. investigating Jul 26, 2023, 06:16 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 26, 2023, 11:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 27, 2023, 08:35 AM UTC

    This incident has been resolved.