TIBCO experienced a minor incident on October 26, 2023, lasting 10h 32m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 26, 2023, 07:15 AM UTC
We are currently investigating this issue.
- identified Oct 26, 2023, 10:49 AM UTC
We have identified the root cause of the issue and are taking measures to mitigate the impact. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.
- identified Oct 26, 2023, 01:19 PM UTC
We have identified the root cause of the issue and are taking measures to mitigate the impact. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.
- monitoring Oct 26, 2023, 03:48 PM UTC
Based on the available information at this time, we believe that the degradation has been addressed by the mitigation measures and/or fix. All TIBCO Cloud™ API Management components are in good health. TIBCO team is currently monitoring the situation. We are committed to providing you follow-up updates through Status page as soon as we have more information. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.
- resolved Oct 26, 2023, 05:47 PM UTC
Please note that the issue that caused degradation of TIBCO Cloud™ API Management service has been resolved. This is the final update on this degradation. Please contact us via TIBCO Support Portal (https://support.tibco.com) for any questions or concerns.