TIBCO Outage History

TIBCO is up right now

TIBCO had 4 outages in the last 2 years totaling 20h 50m of downtime — averaging 0.2 incidents per month.

There were 4 TIBCO outages since October 4, 2024 totaling 20h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cloud.tibco.com

Major February 7, 2025

TIBCO Cloud™ Spotfire® (EU and US region) - Error while opening analyses

Detected by Pingoru
Feb 07, 2025, 09:36 AM UTC
Resolved
Feb 07, 2025, 03:43 PM UTC
Duration
6h 7m
Affected: Spotfire®
Timeline · 4 updates
  1. investigating Feb 07, 2025, 09:36 AM UTC

    We are currently investigating an issue where users are unable open analyses in TIBCO Cloud™ Spotfire® (EU and US region). Our team is actively working to identify the root cause and implement a fix as soon as possible. We understand the inconvenience this may cause and appreciate your patience. We will provide updates as soon as more information becomes available. If you have any questions or concerns, please contact customer support via the Spotfire Support Portal at https://support.spotfire.com.

  2. investigating Feb 07, 2025, 01:13 PM UTC

    The issue has been resolved.

  3. investigating Feb 07, 2025, 01:15 PM UTC

    The issue as been resolved. If you are still facing any issues, please contact Spotfire Support at support.spotfire.com. Thank you.

  4. resolved Feb 07, 2025, 03:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 7, 2025

Apps not visible via the TCI GUI and API

Detected by Pingoru
Feb 07, 2025, 08:12 AM UTC
Resolved
Feb 07, 2025, 12:00 PM UTC
Duration
3h 47m
Affected: Case ManagerBusinessWorks™Flogo®Scribe® AgentsMetadataTIBCO® Operated Control PlaneeFTL™AdministratorScribe® APIEBXDesignerScribe® ConnectorsUser ManagementScribe® SolutionsSpotfire®Nimbus® MapsAuditSafe
Timeline · 3 updates
  1. investigating Feb 07, 2025, 08:12 AM UTC

    We are currently investigating an issue where users are unable to see applications via the TCI GUI and API. Our team is actively working to identify the root cause and implement a fix as soon as possible. We understand the inconvenience this may cause and appreciate your patience. We will provide updates as soon as more information becomes available. If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.

  2. investigating Feb 07, 2025, 10:41 AM UTC

    Our team is actively investigating the issue, but we have not yet been able to implement a resolution. We are continuing to work on identifying the root cause and will provide further updates as soon as possible. Thank you for your patience and understanding. We will provide updates as soon as more information becomes available. If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.

  3. resolved Feb 07, 2025, 12:00 PM UTC

    The issue impacting application visibility in the TCI GUI and API has been resolved. Users should now be able to see their applications as expected. Thank you for your patience while we worked to restore functionality. If you continue to experience any issues or if you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.

Read the full incident report →

Notice November 13, 2024

Login and Performance Issues with TIBCO Operated Control Plane

Detected by Pingoru
Nov 13, 2024, 12:43 PM UTC
Resolved
Nov 13, 2024, 07:37 PM UTC
Duration
6h 54m
Timeline · 4 updates
  1. investigating Nov 13, 2024, 12:43 PM UTC

    We are aware of an ongoing issue affecting access to TIBCO Operated Control Plane subscriptions in the EU region. Our team has identified the root cause and is actively working on a long-term solution.

  2. identified Nov 13, 2024, 12:44 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 13, 2024, 12:45 PM UTC

    We’ve applied a fix and we will continue to monitor the situation closely.

  4. resolved Nov 13, 2024, 07:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 4, 2024

Access to TIBCO Cloud in all regions is not working

Detected by Pingoru
Oct 04, 2024, 09:46 PM UTC
Resolved
Oct 05, 2024, 01:48 AM UTC
Duration
4h 2m
Affected: LoginSpotfire®
Timeline · 4 updates
  1. investigating Oct 04, 2024, 09:46 PM UTC

    Currently we are facing an issue where users cannot login to TIBCO Cloud.

  2. monitoring Oct 04, 2024, 09:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 04, 2024, 09:57 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 05, 2024, 01:48 AM UTC

    This incident has been resolved.

Read the full incident report →