TIBCO incident
TIBCO Cloud™ Spotfire® (EU and US region) - Error while opening analyses
TIBCO experienced a major incident on February 7, 2025 affecting Spotfire®, lasting 6h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 07, 2025, 09:36 AM UTC
We are currently investigating an issue where users are unable open analyses in TIBCO Cloud™ Spotfire® (EU and US region). Our team is actively working to identify the root cause and implement a fix as soon as possible. We understand the inconvenience this may cause and appreciate your patience. We will provide updates as soon as more information becomes available. If you have any questions or concerns, please contact customer support via the Spotfire Support Portal at https://support.spotfire.com.
- investigating Feb 07, 2025, 01:13 PM UTC
The issue has been resolved.
- investigating Feb 07, 2025, 01:15 PM UTC
The issue as been resolved. If you are still facing any issues, please contact Spotfire Support at support.spotfire.com. Thank you.
- resolved Feb 07, 2025, 03:43 PM UTC
This incident has been resolved.