Thunkable incident

Issues When Rendering Project Screen

Notice Resolved View vendor source →

Thunkable experienced a notice incident on January 10, 2023 affecting Thunkable Designer, lasting 3h 10m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2023, 08:10 PM UTC
Resolved
Jan 10, 2023, 11:20 PM UTC
Duration
3h 10m
Detected by Pingoru
Jan 10, 2023, 08:10 PM UTC

Affected components

Thunkable Designer

Update timeline

  1. investigating Jan 10, 2023, 08:10 PM UTC

    We see project screen rendering issues.

  2. investigating Jan 10, 2023, 08:17 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 10, 2023, 10:32 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 10, 2023, 10:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jan 10, 2023, 11:12 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jan 10, 2023, 11:20 PM UTC

    This incident has been resolved.