Thunkable incident

Project Settings Issue in Snap-to-Place Projects

Minor Resolved View vendor source →

Thunkable experienced a minor incident on June 13, 2023 affecting Thunkable Designer, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 02:13 PM UTC
Resolved
Jun 13, 2023, 02:39 PM UTC
Duration
25m
Detected by Pingoru
Jun 13, 2023, 02:13 PM UTC

Affected components

Thunkable Designer

Update timeline

  1. identified Jun 13, 2023, 02:13 PM UTC

    We identified an issue where users cannot open the Project Settings page on snap-to-place projects. We have investigated to find the source of the issue, and are working to deploy a fix as quickly as possible. We will share additional updates shortly.

  2. resolved Jun 13, 2023, 02:39 PM UTC

    We have deployed a fix that was causing Project Settings not to display in Snap to Place projects. Please perform a hard refresh in your browser window before continuing to use Thunkable. Thanks for your patience and understanding while we worked to resolve this issue as quickly as possible, and please reach out to us through community.thunkable.com if you have any questions.