Thru Outage History

Thru is up right now

Thru had 38 outages in the last 2 years totaling 50h 13m of downtime — averaging 1.6 incidents per month.

There were 38 Thru outages since November 27, 2024 totaling 50h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.thruinc.com

Major June 2, 2025

Boomi Cloud Degradation - Enterprise Platform

Detected by Pingoru
Jun 02, 2025, 12:36 PM UTC
Resolved
Jun 02, 2025, 01:20 PM UTC
Duration
44m
Affected: Platform UI and Public API
Timeline · 3 updates
  1. investigating Jun 02, 2025, 12:36 PM UTC

    The Boomi Enterprise Platform is currently operating at a higher-than-normal latency. You may experience degraded performance during this time. Our engineering team is investigating the issue and we will provide an update once we have more information. We apologize for any inconvenience this incident has caused.

  2. monitoring Jun 02, 2025, 12:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 02, 2025, 01:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 2, 2025

Boomi Enterprise Platform Outage

Detected by Pingoru
Jun 02, 2025, 01:08 AM UTC
Resolved
Jun 02, 2025, 01:44 AM UTC
Duration
36m
Affected: Platform UI and Public API
Timeline · 4 updates
  1. investigating Jun 02, 2025, 01:08 AM UTC

    The Boomi Enterprise Platform is currently unavailable. We apologize for any inconvenience or interruptions this incident may have caused. Our engineering team is investigating the issue and we will provide an update once we have more information.

  2. identified Jun 02, 2025, 01:22 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 02, 2025, 01:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 02, 2025, 01:44 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 30, 2025

Boomi Cloud Outage - Platform UI and Public API

Detected by Pingoru
May 30, 2025, 09:48 PM UTC
Resolved
May 31, 2025, 12:46 AM UTC
Duration
2h 57m
Affected: Platform UI and Public API
Timeline · 5 updates
  1. investigating May 30, 2025, 09:48 PM UTC

    The Boomi Platform UI and Public API is currently unavailable. We apologize for any inconvenience or interruptions this incident may have caused. Our engineering team is investigating the issue and we will provide an update once we have more information.

  2. monitoring May 30, 2025, 10:09 PM UTC

    Our engineering team implemented corrective actions to resolve the issues with the Boomi Platform UI and Public API. We are monitoring the situation to ensure continued availability.

  3. investigating May 30, 2025, 10:32 PM UTC

    The Boomi Platform UI and Public API is currently unavailable. We apologize for any inconvenience or interruptions this incident may have caused. Our engineering team is investigating the issue and we will provide an update once we have more information.

  4. monitoring May 30, 2025, 11:33 PM UTC

    Our engineering team implemented corrective actions to resolve the issues with the Boomi Platform UI and Public API. We are monitoring the situation to ensure continued availability.

  5. resolved May 31, 2025, 12:46 AM UTC

    Our engineering team has corrected the issue and Boomi Platform UI and Public API is operating as expected.

Read the full incident report →

Minor May 22, 2025

Boomi Cloud Degradation - USA East Integration Cloud 02

Detected by Pingoru
May 22, 2025, 04:48 PM UTC
Resolved
May 22, 2025, 10:57 PM UTC
Duration
6h 8m
Affected: USA East Integration Cloud 02
Timeline · 4 updates
  1. investigating May 22, 2025, 04:48 PM UTC

    The Boomi USA East Integration Cloud 02 is currently operating at a higher-than-normal latency. You may experience degraded performance during this time. Our engineering team is investigating the issue and we will provide an update once we have more information. We apologize for any inconvenience this incident has caused.

  2. identified May 22, 2025, 05:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2025, 08:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 22, 2025, 10:57 PM UTC

    Our engineering team has corrected the issue and Boomi Americas - USA East Integration Cloud 02 is operating as expected.

Read the full incident report →

Minor May 9, 2025

Boomi Cloud Degradation - Boomi Enterprise Platform

Detected by Pingoru
May 09, 2025, 04:47 PM UTC
Resolved
May 09, 2025, 09:03 PM UTC
Duration
4h 16m
Affected: Platform UI and Public APIRuntime UI StatusProcess Reporting Document MetadataSpaces
Timeline · 4 updates
  1. investigating May 09, 2025, 04:47 PM UTC

    The Boomi Enterprise Platform is currently operating at a higher-than-normal latency. You may experience degraded performance during this time. Our engineering team is investigating the issue and we will provide an update once we have more information. We apologize for any inconvenience this incident has caused.

  2. investigating May 09, 2025, 05:49 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 09, 2025, 06:39 PM UTC

    Our engineering team implemented corrective actions to resolve the issues with the Boomi Platform Services. We are monitoring the situation to ensure continued availability.

  4. resolved May 09, 2025, 09:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 25, 2025

Boomi Cloud API Management - Investigating Degradation (Latency in ECLS)

Detected by Pingoru
Mar 25, 2025, 04:10 PM UTC
Resolved
Mar 26, 2025, 04:12 AM UTC
Duration
12h 1m
Affected: CAM Reporting/Analytics
Timeline · 4 updates
  1. investigating Mar 25, 2025, 04:10 PM UTC

    The Boomi Cloud API Management platform is experiencing partial service degradation. Based on the available information, we believe that the following components are affected: Enriched Call Log Streaming (ECLS) - Latency Our team is investigating this and we will provide updates on the Status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

  2. identified Mar 25, 2025, 04:11 PM UTC

    We have identified the root cause of the issue and are taking measures to mitigate the impact. We will update the status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

  3. monitoring Mar 25, 2025, 04:15 PM UTC

    Our team has taken measures to address the service degradation of the Boomi Cloud API Management platform. We expect the ECLS latency to return to normal level within the next 10 to 12 hours. There is no reporting data loss expected. All components are in good health and our team is currently monitoring the situation. We will provide updates on the status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

  4. resolved Mar 26, 2025, 04:12 AM UTC

    The Boomi Cloud API Management service is now back in good health and the issue that caused degradation has been resolved. This is the final update from us on this issue. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

Read the full incident report →

Minor March 18, 2025

Boomi Cloud Degradation - USA East Integration Cloud 01

Detected by Pingoru
Mar 18, 2025, 03:01 PM UTC
Resolved
Mar 18, 2025, 06:37 PM UTC
Duration
3h 36m
Affected: USA East Integration Cloud (Archived 02/2025)USA East Integration Cloud 01
Timeline · 6 updates
  1. investigating Mar 18, 2025, 03:01 PM UTC

    The Boomi USA East Integration Cloud 01 is currently operating at a higher-than-normal latency. You may experience degraded performance during this time. Our engineering team is investigating the issue and we will provide an update once we have more information. We apologize for any inconvenience this incident has caused.

  2. investigating Mar 18, 2025, 04:13 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 18, 2025, 05:18 PM UTC

    We are continuing to investigate this issue.

  4. identified Mar 18, 2025, 05:45 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Mar 18, 2025, 06:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 18, 2025, 06:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 28, 2025

Boomi Cloud API Management - Investigating Degradation - NO TRAFFIC IMPACT

Detected by Pingoru
Feb 28, 2025, 01:09 AM UTC
Resolved
Feb 28, 2025, 01:25 AM UTC
Duration
15m
Affected: CAM Design Time
Timeline · 4 updates
  1. investigating Feb 28, 2025, 01:09 AM UTC

    The Boomi Cloud API Management platform is experiencing service degradation (NO TRAFFIC IMPACT). Based on the available information, we believe that the following components are affected: Mashery Admin Dashboard (Cert expiration) Our team is investigating this and we will provide updates on the Status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

  2. identified Feb 28, 2025, 01:23 AM UTC

    We have identified the root cause of the issue and are taking measures to mitigate the impact. We will update the status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

  3. monitoring Feb 28, 2025, 01:24 AM UTC

    Our team has taken measures to address the service degradation of the Boomi Cloud API Management platform. All components are in good health and our team is currently monitoring the situation. We will provide updates on the status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

  4. resolved Feb 28, 2025, 01:25 AM UTC

    The Boomi Cloud API Management Dashboards are loading successfully. This is the final update from us on this issue. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

Read the full incident report →

Critical February 18, 2025

Resolved Boomi Cloud Outage - Canada Integration Cloud 01

Detected by Pingoru
Feb 18, 2025, 06:49 PM UTC
Resolved
Feb 18, 2025, 07:50 PM UTC
Duration
1h 1m
Affected: Canada Integration Test Cloud 01
Timeline · 4 updates
  1. investigating Feb 18, 2025, 06:49 PM UTC

    The Boomi Canada Integration Cloud 01 is currently operating at a higher-than-normal latency. You may experience degraded performance during this time. Our engineering team is investigating the issue and we will provide an update once we have more information. We apologize for any inconvenience this incident has caused.

  2. investigating Feb 18, 2025, 06:56 PM UTC

    The Boomi Canada Integration Cloud 01 is currently unavailable. We apologize for any inconvenience or interruptions this incident may have caused. Our engineering team is investigating the issue and we will provide an update once we have more information.

  3. monitoring Feb 18, 2025, 07:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 18, 2025, 07:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 6, 2025

USA East Hub Cloud - Degraded Performance

Detected by Pingoru
Feb 06, 2025, 10:14 PM UTC
Resolved
Feb 06, 2025, 10:48 PM UTC
Duration
34m
Affected: USA East Hub Cloud 01
Timeline · 4 updates
  1. investigating Feb 06, 2025, 10:14 PM UTC

    The Boomi USA East Hub Cloud is currently operating at a higher-than-normal latency. You may experience degraded performance during this time while our engineering team investigates the issue. We apologize for any inconvenience this incident has caused. We will provide an update once we have more information.

  2. identified Feb 06, 2025, 10:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 06, 2025, 10:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 06, 2025, 10:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 22, 2025

USA East Integration Cloud Degraded Performance

Detected by Pingoru
Jan 22, 2025, 03:03 PM UTC
Resolved
Jan 22, 2025, 05:20 PM UTC
Duration
2h 17m
Affected: USA East Integration Cloud (Archived 02/2025)
Timeline · 2 updates
  1. identified Jan 22, 2025, 03:03 PM UTC

    We identified the cause of the degraded performance you may have experienced in the Boomi USA East Integration Cloud 02, and our engineering team is working to resolve the issue. We apologize for any inconvenience this may have caused. We will provide an update once the issue is resolved.

  2. resolved Jan 22, 2025, 06:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 27, 2024

USA East Integration Test Cloud 02 - Degraded Performance

Detected by Pingoru
Nov 27, 2024, 06:47 AM UTC
Resolved
Nov 27, 2024, 09:58 AM UTC
Duration
3h 10m
Affected: USA East Integration Test Cloud (Archived 02/2025)
Timeline · 4 updates
  1. investigating Nov 27, 2024, 06:47 AM UTC

    The Boomi USA East Integration Test Cloud 02 is experiencing operational issues. You may experience degraded performance during this time, while our engineering team investigates the issue. We apologize for any inconvenience this incident has caused. We will provide an update once we have more information.

  2. investigating Nov 27, 2024, 06:48 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 27, 2024, 09:17 AM UTC

    Our engineering team implemented corrective actions to resolve the USA East Integration Test Cloud 02 operational issue. We are monitoring the situation to ensure continued performance.

  4. resolved Nov 27, 2024, 09:58 AM UTC

    Services have been restored and are stable during the monitoring period. This incident has been resolved and this is the final notification.

Read the full incident report →