Thru incident

Identified Boomi Cloud Degradation - USA East Integration Cloud

Minor Resolved View vendor source →

Thru experienced a minor incident on February 18, 2025 affecting USA East Integration Cloud (Archived 02/2025) and USA East Integration Cloud 01 and 1 more component, lasting 12h 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2025, 07:53 PM UTC
Resolved
Feb 19, 2025, 08:26 AM UTC
Duration
12h 32m
Detected by Pingoru
Feb 18, 2025, 07:53 PM UTC

Affected components

USA East Integration Cloud (Archived 02/2025)USA East Integration Cloud 01USA East Integration Cloud 02USA East Integration Cloud 03

Update timeline

  1. investigating Feb 18, 2025, 07:53 PM UTC

    The Boomi USA East Integration Cloud 01, USA East Integration Cloud 02, and USA East Integration Cloud 03 are currently operating at a higher-than-normal latency. You may experience degraded performance during this time. Our engineering team is investigating the issue and we will provide an update once we have more information. We apologize for any inconvenience this incident has caused.

  2. identified Feb 18, 2025, 08:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 18, 2025, 08:52 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Feb 18, 2025, 09:44 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Feb 19, 2025, 12:58 AM UTC

    Our engineering team is working to resolve the issue and we will provide an update once the issue is resolved. We apologize for any inconvenience this incident may have caused.

  6. identified Feb 19, 2025, 02:29 AM UTC

    Our engineering team is working to resolve the issue. We apologize for any inconvenience this incident may have caused.

  7. identified Feb 19, 2025, 03:29 AM UTC

    Our engineering team is actively working to resolve the issue. We apologize for any inconvenience this incident may have caused.

  8. identified Feb 19, 2025, 04:47 AM UTC

    Our engineering team continue working to resolve the issue. We apologize for any inconvenience this incident may have caused.

  9. identified Feb 19, 2025, 05:46 AM UTC

    Our engineering team is actively working to resolve the issue. We apologize for any inconvenience this incident may have caused.

  10. identified Feb 19, 2025, 06:58 AM UTC

    Our engineering team is actively working to resolve the issue. We apologize for any inconvenience this incident may have caused.

  11. investigating Feb 19, 2025, 07:52 AM UTC

    Our engineering team implemented corrective actions to resolve the issues with the Boomi USA East Integration Cloud 01, USA East Integration Cloud 02, and USA East Integration Cloud 03. We are monitoring the situation for the next 30 minutes to ensure continued availability.

  12. monitoring Feb 19, 2025, 07:53 AM UTC

    Our engineering team implemented corrective actions to resolve the issues with the Boomi USA East Integration Cloud 01, USA East Integration Cloud 02, and USA East Integration Cloud 03. We are monitoring the situation for the next 30 minutes to ensure continued availability.

  13. resolved Feb 19, 2025, 08:26 AM UTC

    Our engineering team has corrected the issue and Boomi USA East Integration Cloud 01, USA East Integration Cloud 02 and USA East Integration Cloud 03 is operating as expected.