Threekit experienced a critical incident on November 16, 2021 affecting Preview and Render Service, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
PreviewRender Service
Update timeline
- monitoring Nov 16, 2021, 06:12 PM UTC
We identified an issue with Google Cloud Platform causing our Preview Environment to be unresponsive. At this time we are beginning to see services restoring. The Threekit Team will continue to monitor our environments closely until an all-clear has been received from Google.
- resolved Nov 16, 2021, 07:23 PM UTC
We have monitored the issue with Google Cloud Platform, and our Preview Environment is confirmed to be fully operational again. More information on the incident can be found from Google here: https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh