Threekit incident

Upload Functionality Degraded

Minor Resolved View vendor source →

Threekit experienced a minor incident on July 20, 2022 affecting Preview, lasting 3h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2022, 01:12 PM UTC
Resolved
Jul 20, 2022, 04:20 PM UTC
Duration
3h 7m
Detected by Pingoru
Jul 20, 2022, 01:12 PM UTC

Affected components

Preview

Update timeline

  1. investigating Jul 20, 2022, 01:12 PM UTC

    The upload functionality in the Preview environment is currently under heavy load, causing significant delays in processing. We are actively working to resolve the system limitations.

  2. identified Jul 20, 2022, 01:35 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 20, 2022, 04:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 20, 2022, 04:20 PM UTC

    This incident has been resolved.