Threekit incident

Degraded Performance

Minor Resolved View vendor source →

Threekit experienced a minor incident on October 21, 2022 affecting Production, lasting 10h 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2022, 03:00 PM UTC
Resolved
Oct 22, 2022, 01:20 AM UTC
Duration
10h 20m
Detected by Pingoru
Oct 21, 2022, 03:00 PM UTC

Affected components

Production

Update timeline

  1. investigating Oct 21, 2022, 09:24 PM UTC

    We are experiencing intermittent performance issues that may affect some customers.

  2. investigating Oct 21, 2022, 09:26 PM UTC

    We are experiencing intermittent performance issues that may affect some customers.

  3. identified Oct 21, 2022, 09:35 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Oct 22, 2022, 01:20 AM UTC

    This incident has been resolved.