Threekit experienced a major incident on April 27, 2023 affecting Preview and Render Service and 1 more component, lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
PreviewRender ServiceAR ServiceConfiguration Service
Update timeline
- identified Apr 27, 2023, 03:06 PM UTC
We have identified an issue in relation to a certificate rotation which has caused the Preview environment to show a Certificate Error. We are working on resolving the issue.
- monitoring Apr 27, 2023, 03:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 27, 2023, 03:53 PM UTC
This incident has been resolved.