Threekit incident

WebGL Renders Offline in Preview

Minor Resolved View vendor source →

Threekit experienced a minor incident on June 22, 2023 affecting Preview and Render Service and 1 more component, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2023, 06:10 PM UTC
Resolved
Jun 23, 2023, 07:20 PM UTC
Duration
1d 1h
Detected by Pingoru
Jun 22, 2023, 06:10 PM UTC

Affected components

PreviewRender ServiceAR ServiceConfiguration Service

Update timeline

  1. identified Jun 22, 2023, 06:10 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 22, 2023, 10:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 23, 2023, 07:20 PM UTC

    This incident has been resolved.