thredUP incident

Cart system unavailable

Minor Resolved View vendor source →

thredUP experienced a minor incident on November 8, 2019 affecting Android Mobile App and Add to Cart, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 08, 2019, 01:53 AM UTC
Resolved
Nov 08, 2019, 03:01 AM UTC
Duration
1h 8m
Detected by Pingoru
Nov 08, 2019, 01:53 AM UTC

Affected components

Android Mobile AppAdd to Cart

Update timeline

  1. monitoring Nov 08, 2019, 02:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. monitoring Nov 08, 2019, 02:49 AM UTC

    Carts are operational. Going to enable back Android in a few minutes

  3. monitoring Nov 08, 2019, 02:52 AM UTC

    Android is enabled back. Monitoring in progress

  4. resolved Nov 08, 2019, 03:01 AM UTC

    This incident has been resolved.